Australian Industrial Vehicle Hire (a division of Newcastle Car and Truck Rental) delivers a wide range of quality practical vehicles accessorised to meet the specialised needs of industry and government departments. We recognise that industry and government have vastly different needs and expectations to the normal rental vehicle market.

Our very experienced staff and our wide range of vehicles enable us to:

- Quickly give you information such as price and availability. This means no long waiting periods for that urgent answer.

- Be very easy to do business with. We do not answer to a head office, so we can solve your problems on the spot, and you will not experience annoying call centres, you actually talk directly to one of us.

- Give you high quality vehicles at VALUE FOR MONEY. Our transparent all inclusive pricing is deliberately set at a lower rate than that of the major national companies. We offer great savings on long term rentals.

- Meet the highset standards of vehicle safety and presentation. This minimises downtime and gives you a vehicle you are proud to drive.

- Deliver vehicles to your site or office, ready to rent vehicles, meeting your unique specifications. We save you time by bringing the vehicle to you.

Newcastle Car and Truck Rental commenced trading in January 2009.
Although only a relatively new company, both owners Carl Narraway and John Jenkins have over 20 years experience in the vehicle rental industry. John owned and operated Thrifty Car Rental in Newcastle and the Central Coast for 21 years before selling to the NRMA in 2007. Prior to this John held many management roles in his family travel business’s Jayes Travel Service. Carl spent 10 years as General Manager at Thrifty Newcastle and before that managed Thrifty and Hertz operations all over Australia.

Carl and John saw a real need for a locally owned specialised rental company that could provide both prompt service and quality vehicles at a price consistently lower than the branded national companies. We will be cheaper.

Two Businesses Side by Side.

Australian Industrial Vehicle Hire operates alongside our ‘retail’ rental business called Newcastle Car & Truck Rental which focuses on tourist and short term leisure rentals.
Together the two sides of our operation provide the widest range of cars, trucks, buses, vans and specialised mining, industry and specially equipped and heavy duty vehicles in our area. The 2 businesses compliment each other, with Newcastle Car & Truck Rental focusing on the traditional short term rental market and AIVH focusing on the longer term project rentals that demand more specialised vehicles that meet the rigid industry specifications.

Our Personal Commitment.

We all have a personal commitment to understand, meet and where possible, exceed
our customer’s requirements through the continuous review and improvement of all
of our processes.

Our Core Objectives:
- To provide the best vehicle that suits your needs at the best price.
- To provide fast efficient service to you.
- To deliver your vehicles on time.
- To provide you with clean, serviced, well maintained vehicles.
- To deliver our services using risk management strategies aimed at protecting your
company and staff.

Why Rent With Us?

We take great pride in our fleet maintaining them at the highest level.
We have small core staffs who take personal pride and ownership of the quality of every
single vehicle.
You will be dealing with the people who drive, maintain and clean the vehicles.
With 4 core staff members with over 20 years each in the rental business, we are the most experienced team in Newcastle. We all have a passion for our industry and together we represent over 80 years experience in the industry.

We Are Local.

We are a local company, we know Newcastle, we are part of the Hunter community and we have a strict policy of buying all our stock locally firmly keeping the money here in the Hunter.

An Invitation.

We invite you to give us a try the next time you need a vehicle, we guarantee a wide variety of vehicles at value for your money rates.